Have you tried Information Anytime?
Now you can get free help even if you don't want to come into the library or don't want to use the 'phone. The new service is called infoAnytime, and that does mean 24/7. All you need is a computer and you can link to the service through the TeenZone web page where you see the infoAnytime logo. Once in the infoAnytime site, you only have to identify your library, and you can begin chatting with a librarian. Some of the librarians are fluent in Spanish if you want to make your request in Spanish.
You might also want to check out the links on the TeenZone Homework page. If you know of any links that you like better, let me know. I am always looking to upgrade the links on the Homework page.